Marketing Automation

Strum Voice™

Strum Voice intelligent, multi-channel marketing automation built for credit unions and community banks to drive personalization.

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strum voice dashboard

Designed for both large and small financial institutions

AI

Automated Journeys

Personalize content and increase engagement with AI-driven insights and fully automated journeys.

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Data-driven Personas

Intelligent automated onboarding journeys driven by customizable data-driven Personas.

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Predictive Triggers

Easy to implement ML Predictive Triggers to drive next-best cross-selling, “look alike” models and protect “at risk” audiences.

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Lifestyle Segments

Hyper-targeted lifestyle segments for smarter cross-selling journeys.

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Multichannel Marketing

Multi-channel personalized marketing through automated email, direct mail, SMS text.

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Campaign Tracking

Track and automate marketing campaign flows all the way to account opening and sales attribution.

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Drag & Drop Interface

Strum Voice makes it easy to build sophisticated campaigns through an intuitive drag and drop visual interface.

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Integrations

Strum Voice integrates with leading SMS and direct mail solutions.

How a Strum Voice personalized journey works

Data-Driven Campaigns

Strum Voice uses your targeted data-driven lists and behavioral triggers and lets you easily design and orchestrate highly relevant, personalized marketing campaigns that increase onboarding and cross-selling results and performance.

Data-Driven Campaigns

Personalized Content Crafting

Strum Voice lets you curate custom content tailored to each segment, with a journey tailored to meet their unique needs and preferences. Whether it’s a first-time car buyer, or a high-interest savings account, Strum Voice’s automation ensures each touchpoint delivers meaningful, personalized messages.

Personalized Content Crafting

Automated Multichannel Outreach

Strum Voice allows you to seamlessly reach members across their preferred channels—whether it’s email, direct mail, or SMS text notifications. By orchestrating a consistent, personalized journey across all touchpoints, Strum Voice maximizes member engagement and brand loyalty.

Automated Multichannel Outreach

Continuous Optimization Through Feedback.

Every interaction informs the next, as Strum Voice captures, tracks and analyzes daily customer responses and actions to refine future campaigns. By continuously optimizing each journey, you ensure messaging remains aligned with customer preferences and strengthens relationships with every engagement.

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Want to learn more?

"My 15 years of leading financial institutions gave me a deep understanding of what data teams need to be successful. I believe Strum Platform is the future."
- Laurie Flanders, VP of Client Solutions at Strum Platform